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Advice for you

Last updated 13th December, 2017

Emergencies can happen anywhere, but the chance of you being caught up in one is low. In the unlikely event that you are involved in an emergency, the advice below tells you what you can do to better prepare yourself.

Be prepared

You will be better prepared to deal with an emergency if you put together an emergency pack. The following items should be included:

  • Radio
  • First aid kit
  • Torch
  • Pad/pen
  • Contact lists
  • Phone charger
  • Bottled water
  • Snack bars
  • Other essential items like medication you may be using

In some situations you could be advised to shelter indoors, but in other cases you could be advised to evacuate your home.

If you are told to stay indoors:

  • Keep all doors and windows closed
  • Move away from windows
  • Turn off air conditioning
  • Use your emergency pack, if you have one
  • Tune in to local radio stations – they will be helping the police to issue advice
  • Make sure a telephone is close by

If you are told to evacuate:

The emergency services may instruct you to leave your home and go to a rest centre or temporary accommodation. Remember to take with you any medication, toiletries and sanitary supplies. If you have time, turn off electricity, gas and water supplies, unplug appliances and lock all doors and windows.

Our rest centre leaflet explains what will happen if you are evacuated from your home. If you have pets, don’t forget about them – our pet plan gives details of how you can make plans for them too.

What you need to know and how you can prepare for emergencies

Our community risk register – what you need to know and how you can prepare for emergencies provides information and advice in an easy to read guide which can be used to improve household, business and community resilience. An important reason to carry out risk assessment is that it enables us to provide better information to you regarding risks in the county.

There is also a household emergency checklist you can use to help you be more prepared along with our be prepared leaflet. For more information about specific emergencies, use the links on the right.

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